Kirkira11 FAQ — all your questions answered here

Referral

Joining Kirkira11's Refer-a-Friend program requires no extra steps — simply generate your personal referral link or code from your account. Log in and head to the "Refer a Friend" section to find your unique link, then share it with your friends.

Once your friend registers using your link and makes their first deposit of at least ৳500, a ৳300 cash bonus will be credited to your wallet automatically. Your friend will also receive their own welcome bonus — it's a win for both of you. There's no limit on referrals — refer 10 friends and earn the bonus 10 times. Your friend's account must be verifiable; if multiple accounts are detected from the same device or phone number, the referral will be voided. Once you receive the referral bonus, you'll need to complete 2x wagering before you can withdraw.

App

An app that won't open or keeps crashing is usually caused by one of a few things — an outdated version, a cache issue, or a poor internet connection. Follow these steps:

Step 1: Restart your phone and try opening the app again — this alone fixes the issue most of the time.

Step 2: Clear the app cache — go to your phone's Settings → Apps → Kirkira11 → Storage → Clear Cache. Do not delete app data, only clear the Cache.

Step 3: Go to the /download page, download the latest APK, uninstall the old app, and install the new one. Kirkira11 typically releases updates 1–2 times a month — older versions may stop working.

Step 4: iOS users should check the App Store for any available updates.

If the problem persists, open kirkira11.click in your mobile browser — the site works fully on mobile. Let support know at the same time so the technical team can investigate and resolve the issue.

Account Policy

Kirkira11's policy is one account per person. That said, two different members of the same household can each have their own account — as long as each account is registered with a separate mobile number, a separate email address, and the ID details of a different individual.

What is strictly prohibited is one person running two accounts — even with different phone numbers or email addresses. Kirkira11's system detects multiple accounts by analysing device fingerprints, IP addresses, and behavioural data. If two accounts belonging to the same person are identified, both will be permanently closed and any pending withdrawals on those accounts may be frozen.

Simply put — two different people = two accounts allowed. One person = one account only.

Sports Betting

Beyond football, Kirkira11 offers betting on 20+ sports including tennis, basketball, kabaddi, volleyball, hockey, and eSports. The process is the same no matter which sport you choose:

1. Log in to your account and go to the "Sports" menu.

2. Choose your sport and league. For football, you'll find the Premier League, La Liga, Bundesliga, and the Bangladesh Premier League, among others.

3. Click on a match to see all available betting markets — Match Winner (1×2), Both Teams to Score, Total Goals, Half-Time Result, and more.

4. Click on your preferred odds to add them to your bet slip. Enter your stake amount and you'll see your potential winnings right away.

5. Click "Confirm Bet" and your bet will be placed.

Live betting is also available — odds change in real time as the match unfolds, so you'll need to act fast. The minimum bet amount is ৳50.

Cricket

Cricket betting at Kirkira11 goes deeper than any other sport on the platform. All three formats are covered — T20, ODI, and Test — along with the IPL, World Cup, BPL, Sri Lanka Premier League, and every Bangladesh national series.

Most popular cricket betting markets:

• Match Winner: Which team will win — the simplest bet you can place.

• Toss winner: Who will win the toss.

• First Innings Runs: Total runs scored in the first 10 overs or the full innings (over/under).

• Top Batter/Bowler: Which player will score the most runs or take the most wickets.

• Next Wicket Method: How the next wicket will fall — bowled, caught, run out, and so on.

• Live In-Play Betting: Odds update after every ball — the excitement is on a whole different level.

You can place a bet before the match or at any point while it's in play. With live betting, odds shift quickly, so timing your bet right makes a real difference.

Accumulator Bet

An accumulator bet combines multiple individual bets into one. If every selection wins, the odds multiply and the payout can be huge. But if even one selection loses, the entire bet is lost.

Example: Say you place a ৳100 bet across three matches — Match A at odds 1.8, Match B at 2.0, and Match C at 1.5. Multiply them together: 1.8 × 2.0 × 1.5 = 5.4. That means a winning ৳100 bet pays out ৳540.

How to do it on Kirkira11:

1. Add events to your bet slip one by one (between 2 and 10 events).

2. At the top of your bet slip, switch from the "Single" tab to "Accumulator" or "Combo".

3. Enter your stake — your total potential payout will be displayed.

4. Confirm your bet. On Kirkira11, a 2-event Accumulator starts from as little as ৳50. More events mean higher risk — but a much bigger payout if you win.

Bet Settlement

If a match is cancelled or suspended mid-game, bets on Kirkira11 are settled according to the following rules:

Cancelled before kick-off: If a match is cancelled before it starts, all bets are fully refunded. The amount is typically returned to your wallet within 24 hours.

Match abandoned mid-game: If a match has progressed to a certain point before being called off, settlement depends on the betting market in question. For example, in cricket, if a result is determined via the Duckworth-Lewis method, that result stands as final.

One match cancelled in an Accumulator: If one event in an accumulator is cancelled, that event is treated as void and its odds are removed. The accumulator then continues with the remaining events.

If you have any doubts about how a bet was settled, contact us via live chat with your bet reference number — the support team will verify and resolve it for you.